Within this uber-competitive legal ecosystem, it is critical to optimize your client’s experience with the firm. Standing out and providing exceptional experience at all levels of interaction is important for the firm, your lawyers and their reputations. As Marketing and BD professionals, you know that driving a top-notch client experience is easier said than done. You need logical process, reliable tech and willing participants. You need to manage change successfully with your projects and it is so easy to get distracted. Learn how to stay focused and achieve your project goals!
In this interactive workshop, you will:
* Agenda subject to change.